Q. What if I forgot to put RMA# on shipping label?

It is very important that your return includes the RMA# on either the shipping label or written on outside of shipping package, but we recommend including RMA# in both places. 

Our facility will not accept returns without RMA#. If you forgot to put RMA# on your return, please email us as soon as possible at support@namawell.com with your order #, RMA# and details of sender, including name, address, courier service, tracking number.