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Q. What if I forgot to put RMA# on shipping label?
It is very important that your return includes the RMA# on either the shipping label or written on outside of shipping package, but we recommend including RMA# in both places.Our facility will not accept returns without RMA#. If you forgot to put RMA# on your return, please email us as soon as possible at firstname.lastname@example.org with your order #, RMA# and details of sender, including name, address, courier service, tracking number.