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For best results please be sure to toggle your pulp lever to the half-open position and reverse your juicer for 20 seconds. You may need to do this...
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A few quarter-size droplets of juice on the base are completely normal. This could be from loading the produce, opening the juicer cap, or from the...
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The video below will demonstrate how to remove your auger:
Here are a few additional suggestions:
When removing the auger make sure you are lif...
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Having some pulp under the auger and in the pulp chute is completely normal. This is how the pulp exit was designed to make sure pulp continues to ...
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We actually find that cutting the celery into smaller pieces (2-3 inches) and then alternating it with other produce yields the best results. The m...
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This is completely normal as the base is not attached to the chamber. The stronger torque on our machine will cause minor rocking and that is perfe...
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For produce such as cucumber and watermelon that have a higher water content, the pulp can come out slightly wet. It is best to mix in drier produc...
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Please make sure your juicer is correctly assembled as there is a safety switch that needs to be triggered in order for the juicer to turn on. Plea...
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The open position is only for cleaning and can not be reached while the chamber is on the base. Make sure to keep the pulp control lever in the clo...
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We recommend hand washing all components of your juicer to prolong the use of your juicer. The heat from the dishwasher can weaken the plastic of y...
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Our Cold Press Juicer uses True Taste Extraction, where the auger will slowly press fruits and vegetables against the 6,612 micro-perforations in t...
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The foam that occurs is due to the reaction of insoluble fiber with the oxygen and is very normal. Feel free to give it a stir and it should get ri...
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