Support

International

Please refer to the International Electrotechnical Commission website to determine which plug is appropriate for your country. 

Note: some countries have multiple plug options so be sure to confirm with the plug images.

Current Plug Options

After 4 years of development, our international models are finally available. We currently offer three versions of 230-240 volt model which are, United Kingdom Type G plug, Europe Type C plug, and Australia/New Zealand Type I plug. We also offer one 110 volt US Type B plug. Please ensure you’ve selected the correct model as we cannot exchange once the product has shipped. Please see all four options to the right.

110 - 120 V
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230 - 240 V
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230 - 240 V
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230 - 240 V
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ADAPTER

Can’t find the right plug type? Feel free to use a plug adapter with the correct voltage model. We ship to various countries around the world.

Please refer to the International Electrotechnical Commission website to determine which plug is appropriate for your country. 

Note: some countries have multiple plug options so be sure to confirm with the plug images.

Information about Adaptors

All models of our international juicers (UK, AU/NZ, EU) are 220 volt. You can simply purchase either of those plug types and use a plug adaptor. If you’d like to waitlist for any of those models, please feel free to reach out to us via support.


Shipping

We ship to various countries around the world! The best way to confirm if we ship to your country is to complete a mock checkout to see if the shipping country is available. If you are unsure which plug type to select, feel free to reach out to us via support@namawell.com so we can assist you.

Shipping cost can vary depending on your shipping address. We have recently implemented DHL so shipping cost has been discounted by 50%. Shipping usually takes around 5 business days via DHL (can vary depending on shipping address), and processing can take 1-2 business days.

We currently do not offer pre-paid duties and taxes so please be aware that your juicer is shipping from the United States and could incur customs charges depending on your shipping destination.

Support