INTERNATIONAL – Nama

Support

FAQs: International

Q. Where can I purchase a 230 volt model juicer?

After 4 years of development, our international models are finally available. We currently offer three versions of 230-240 volt mode which are, United Kingdom Type G plug, Europe Type C plug, and Australia/New Zealand Type I plug. We also offer one 110 volt US Type B plug. Please ensure you’ve selected the correct model as we cannot exchange once the product has shipped. 

If you have any questions, feel free to reach out to us via support@namawell.com or check out our international page here.
Q. Do you ship to...
We ship to various countries around the world! The best way to confirm if we ship to your country is to complete a mock checkout to see if the shipping country is available. If you are unsure which plug type to select, feel free to reach out to us via support@namawell.com so we can assist you.
Q. How much will the shipping cost be and how long will it take? Will there be any duties and taxes?

Shipping cost can vary depending on your shipping address. We have recently implemented DHL so shipping cost has been discounted by 50%. The best way to get an estimate of the shipping cost is to complete a mock checkout to see if the shipping country is available. Shipping usually takes around 5 business days via DHL (can vary depending on shipping address), and processing can take 1-2 business days.

We currently do not offer pre-paid duties and taxes so please be aware that your juicer is shipping from the United States and could incur customs charges depending on your shipping destination.

If you have any questions, feel free to reach out to us via support@namawell.com.
Q. A certain model that I’m looking for is out of stock, what can I do?
All models of our international juicers (UK, AU/NZ, EU) are 230-240 volt. You can simply purchase either of those plug types and use a plug adaptor. If you’d like to waitlist for any of those models, please feel free to reach out to us via support@namawell.com.
Q. Do you have any other distributors?
UK Juicers is our official distributor for the United Kingdom. Please feel free to visit their website here: www.ukjuicers.com. For potential distributors, please reach out to us via support@namawell.com with your website and any other information you would like to share.